Storing instant messaging data with Sugar CRM 6.4 and the Dropbox connector

Contact Chat

Article from Issue 142/2012
Author(s):

The Sugar customer relationship management tool lets you import unstructured data from the cloud. We’ll show you how to use this feature to integrate instant messaging services.

In today’s sales and marketing environment, the direct line between the customer and the provider is critical to success. Unfortunately, the history of these marketing relationships often plays out through ephemeral chat-style communication media such as Jabber, ICQ, or MSN. If an employee leaves the company, the company could lose valuable information on relationships with important customers.

Buy this article as PDF

Express-Checkout as PDF
Price $2.95
(incl. VAT)

Buy Linux Magazine

SINGLE ISSUES
Print Issues
Digital Issues
 
SUBSCRIPTIONS
Print Subs
Digisubs
 
TABLET & SMARTPHONE APPS
Get it on Google Play

US / Canada

Get it on Google Play

UK / Australia

Related content

comments powered by Disqus
Subscribe to our Linux Newsletters
Find Linux and Open Source Jobs
Subscribe to our ADMIN Newsletters

Support Our Work

Linux Magazine content is made possible with support from readers like you. Please consider contributing when you’ve found an article to be beneficial.

Learn More

News

Tag Cloud

Administration Community Events Hardware Linux Linux Pro Magazine Mobile Programming Security Software Ubuntu Web Development Windows free software open source