Mirantis Joins Hands with SUSE To Offer RHEL Support; Red Hat Not Happy

Aug 10, 2016

Competitors get in the game with RHEL without Red Hat

The OpenStack company Mirantis has joined forces with SUSE to offer support for SUSE Linux Enterprise Server on Mirantis OpenStack. Under the collaboration, SUSE and Mirantis will work together to validate, optimize, certify, and support SUSE Linux Enterprise Server for use with Mirantis OpenStack Software.

The most interesting aspect of the collaboration is that the two companies will also offer support for Red Hat Enterprise Linux (RHEL) and CentOS, in addition to SLES. Red Hat offers its own OpenStack distribution and doesn’t support Mirantis OpenStack.

In an interview, SUSE told us that the support offer is based on SUSE Linux Enterprise Server with Expanded Support, which covers RHEL and CentOS. Mirantis already supports Ubuntu, and this partnership adds RHEL, CentOS, and SLES, thus offering a one-stop shop for all major Linux enterprise distros.

Red Hat has raised questions about such support and told us that any claim from Mirantis and SUSE that they can provide support for another company’s offerings not only makes no sense but would be confusing and potentially dangerous for customers.

Mirantis will offer priority subscriptions in single or three-year terms and include security and other updates, plus 24x7x365 email and phone-based support with guaranteed one-hour response time.
Support is available for current versions of SUSE Linux Enterprise Server, RHEL, and CentOS.

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