Disappearing Promises

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Article from Issue 285/2024
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The slipping sands of privacy agreements have been a subject of this column before. You always hope you can write something and be done with it, as if your words have just changed the universe, but it is never that easy. The same things keep happening, so people like me need to keep writing about them.

Dear Reader,

The slipping sands of privacy agreements have been a subject of this column before. You always hope you can write something and be done with it, as if your words have just changed the universe, but it is never that easy. The same things keep happening, so people like me need to keep writing about them.

Sonos, the company that makes smart speakers and other audio products, was in the news this month. Following along with an update to the app that controls their speakers was an update to the policy that controls the company's use of customer data. Read about it in the Verge [1]. According to the report, the privacy policy used to read:

[...]

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